1. Order and Order Confirmation

1.1 The Customer places a proactive competence planning & pipeline assignment under the terms stated in the Order Confirmation issued by Worko, Worko’s general delivery and payment terms, and other appendices referenced in the Order Confirmation. In case of any conflict between the Order Confirmation and these general terms, the terms stated in the Order Confirmation shall take precedence.

1.2 The Order Confirmation shall specify the nature, scope, price, form of remuneration, and duration of the Assignment. Furthermore, based on the Customer’s stated requirements, the Order Confirmation shall include the agreed candidate profile (“Candidate hiring bar profile”).

2. The Assignment

2.1 A Proactive Competence Planning & Pipeline Assignment refers to an engagement where the Customer intends to hire one or more individuals (“Candidate/s”) and has commissioned Worko to identify, evaluate, and present suitable Candidates aligned with the Customer’s current and anticipated future needs (the “Assignment”). The scope of the Assignment is limited to Candidates expressly presented by Worko to the Customer and does not include information or access to individuals not introduced through Worko’s processes, nor does it guarantee hiring of any Candidate, as the final offer is up to the Customer.

2.2 Worko shall carry out the Assignment using its proprietary systems and platforms. Work carried out in systems other than Worko’s own gives Worko the right to charge SEK 1250/hour for each commenced hour.

2.3 Worko shall use the personnel it deems suitable for carrying out the Assignment.

2.4 The Customer shall provide Worko with the information and materials necessary for the performance of the Assignment, such as hiring bar information, candidate profile information and messaging information.

2.5 The Customer shall actively contribute to the execution of the Assignment in the intended manner and within the agreed timeframe. This includes, without delay, reviewing and assessing CVs and reports provided by Worko.

2.6 The Customer is not entitled to change the Candidate Profile(s) or hiring bars during the Assignment without incurring additional costs.

2.7 Worko and the Customer are individually responsible for handling data appropriately according to applicable legislation and regulations under GDPR.

2.8 All candidates processed through Worko’s platform are counted as delivered in the pipeline and as offers toward the target specified in the Order confirmation.

2.9 Candidates who have participated in three interviews with the Customer are counted as delivered offerings toward the target specified in Order confirmation.

3. Compensation and Payment

3.1 For the Assignment, the Customer shall pay Worko a monthly fee or a fixed price, as stated in the Order Confirmation.

3.2 Value-added tax (VAT) is added.

3.3 Unless otherwise stated on the invoice, all payments shall be made no later than thirty (30) days from the invoice date. In case of late payment, default interest and compensation for written payment reminders will be charged as per applicable law.

3.4 If the Customer fails to pay on time, Worko is entitled, after written notice to the Customer, to temporarily suspend the Assignment until payment is made. If the Customer is in delay for more than thirty (30) days after being requested to pay, Worko may, through written notice, terminate the agreement prematurely. In such a case, Worko is entitled to damages.

3.5 When entering into a new agreement that replaces the current one, Worko has the right to invoice the delivered share of first or third interviews according to the previous agreement.

4. Liability, Complaints, etc.

4.1 Worko is liable to the Customer for damages caused by negligence on the part of Worko. However, Worko is not liable for indirect or consequential damages such as loss of profit or reduced revenue. Worko’s liability is limited per Assignment to the total compensation for the Assignment, but no more than ten (10) times the price base amount according to the Swedish Social Insurance Act at the time of the agreement for Worko AB, or according to Norwegian National Insurance Act at the time of the agreement for Worko AS.

4.2 Worko is not liable for damages resulting from incorrect instructions or insufficient documentation provided by the Customer or if the Customer has failed to cooperate in the performance of the Assignment.

4.3 The Customer is not entitled to make claims for compensation or other remedies unless a written complaint is submitted no later than seven (7) days after the defect, deficiency, delay, or other breach of contract was discovered or should have been discovered. In any case, the Customer’s right to make claims expires three (3) months after the Assignment has been completed or terminated.

5. Confidentiality

Worko and the Customer agree to keep the Assignment and its content—such as prices, CVs, Candidate Profiles, and the other party’s recruitment process—confidential. Each party must ensure that only employees or subcontractors who require access to confidential information for the performance of the Assignment are granted such access, and that those individuals are bound by the confidentiality obligations outlined in these provisions.

6. Personal Data

Worko shall ensure that the Candidate has given consent to the Customer’s processing of personal data, in accordance with applicable data protection laws. The Customer is the data controller for this data.

7. Non-Solicitation

The Customer agrees not to offer employment (or consulting assignments) to employees of Worko, either directly or through affiliated companies. This non-solicitation clause is valid during the term of the Assignment and for six (6) months after its conclusion. If the Customer breaches this provision, a penalty of ten (10) times the price base amount according to the Swedish Social Insurance Act for Worko AB, or according to Norwegian National Insurance Act for Worko AS, applicable at the time of the breach, will be payable upon request.

8. Dispute Resolution

Any dispute regarding the application or interpretation of the Order Confirmation or Worko’s general delivery and payment terms, or related legal matters, shall be settled by a general court with the Stockholm District Court as the first instance.